In the past decade, mobile and web technologies have made a tremendous difference in how people work and live. Information, entertainment, social media and personalized services are now a touch away. And yet the way most people communicate still awaits transformation. Digital collaboration remains driven by legacy technologies, such as phone, email and text chat, which offer limited context and tend to be impersonal forms of interaction. One of the next great adventures for humankind is to fundamentally change the way individuals and groups communicate across their personal and professional lives. Imagine the ability to collaborate with anyone, anywhere as effectively as if you were together in person. Thanks to emerging technologies such as pervasive video conferencing, co-browsing and web real-time communications (WebRTC), this dream of real-life visual engagement is now approaching reality. This new world of ubiquitous collaboration will be frictionless for users, enabling them to connect instantly and intuitively wherever they are within the context of what they are doing. It will extend visual and Omnichannel communication to more people on a large scale, relying on a common collaboration core to bridge the gaps between different devices, apps, browsers and communication platforms. And it will be highly contextual, incorporating advances in artificial intelligence and machine learning to better predict user preferences and serve up more personalized, efficient experiences. In this session, the speaker will demonstrate new leading-edge solutions that deliver on the promise of pervasive collaboration by overcoming many of the technology barriers that exist today. The speaker will also provide insight about where industries should focus in order to take part in this exciting transformation.
Slide Deck
https://www.slideshare.net/secret/4dK3QY228Kl1qY
